Frequently Asked Questions
Get quick answers to common questions about shopping, shipping, returns, and more.
Ordering & Payment
How do I place an order?
Simply browse our collection, click on a product you like, and click "Buy Now on Amazon". You'll be redirected to Amazon to complete your purchase securely.
What payment methods do you accept?
Since we redirect to Amazon for purchases, you can use all payment methods accepted by Amazon including credit/debit cards, net banking, UPI, and Amazon Pay.
Is it safe to buy through your website?
Absolutely! All purchases are completed through Amazon's secure checkout system, ensuring your payment information is protected with industry-standard security.
Can I cancel my order?
Since orders are placed through Amazon, you can cancel following Amazon's cancellation policy. Usually, you can cancel orders before they ship.
Shipping & Delivery
How long does shipping take?
Shipping times depend on Amazon's delivery options. Prime members typically get 1-2 day delivery, while standard shipping takes 3-7 business days.
Do you ship all over India?
Yes! Through Amazon's extensive network, we can deliver to most locations across India. Shipping availability depends on Amazon's delivery coverage in your area.
How much does shipping cost?
Shipping costs follow Amazon's policies. Many items qualify for free shipping, especially with Amazon Prime or on orders above certain amounts.
How can I track my order?
You can track your order through your Amazon account or using the tracking information provided in your Amazon order confirmation email.
Returns & Exchanges
What is your return policy?
We follow Amazon's return policy. Most shoes can be returned within 30 days of delivery if they're in original condition with packaging.
How do I return an item?
You can initiate returns through your Amazon account. Amazon provides prepaid return labels for eligible returns, making the process hassle-free.
Can I exchange for a different size?
Yes! You can return the item and place a new order for the correct size, or use Amazon's exchange option if available for that product.
When will I get my refund?
Refunds are processed by Amazon typically within 2-3 business days after they receive your return. The money reflects in your account within 5-7 business days.
Product & Sizing
How do I find the right size?
Check our detailed size guide with conversion charts for US, UK, EU, and Indian sizes. When in doubt, refer to the specific brand's sizing on the Amazon product page.
Are these shoes authentic?
Yes! All shoes are sold through Amazon's official store pages and authorized dealers, ensuring you receive 100% authentic branded footwear.
Do you have the latest collections?
We regularly update our catalog with the latest shoe collections from top brands. Our team curates the best and newest styles available.
Can I see more photos of the shoes?
Each product page includes multiple high-quality images. Click on any product to see detailed photos from different angles.
Still Have Questions?
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